Privacy Policy

Last updated: June 2026

1. Who we are

DecisionBridge Ltd (company number 17265631) is a UK-registered data and AI engineering consultancy. Our registered address is 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB.

For data protection enquiries, contact us at contact@decisionbridge.co.uk.

2. Information we collect

We collect personal data that you voluntarily provide when you:

Submit our contact form (name, email, company, message)
Send us an email directly
Engage with us as a client

We do not use analytics tracking, advertising cookies, or third-party data collection on this website.

3. How we use your information

We use your personal data to:

Respond to your enquiry
Provide consulting services you have engaged us for
Send project-related communications

We do not sell, share, or provide your data to third parties for marketing purposes.

4. Legal basis for processing

We process your data under the following lawful bases (UK GDPR):

Consent — when you submit a contact form
Legitimate interest — to respond to business enquiries
Contract — to fulfil consulting engagements

5. Data storage and security

Contact form submissions are processed via AWS (eu-west-2 region) and delivered to our business email. We do not store form data in a database. Client project data is stored securely with appropriate access controls.

6. Data retention

We retain contact form data in our email system for up to 12 months. Client engagement data is retained for the duration of our contractual relationship plus 6 years for legal and accounting purposes.

7. Your rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to processing
Data portability

To exercise any of these rights, email contact@decisionbridge.co.uk.

8. Complaints

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.